Repairs & care
Roof Leaks & Storm Damage
If bad weather has exposed a problem, share what happened and what you can see. Availability and a safe next step can then be discussed directly.
About this service
Understand what the weather has changed
A leak or storm-related problem needs attention to the source as well as visible damage. Water can travel before appearing indoors, and wind can affect more than one roof detail.
What to look for
What to tell us
- 01
Where water is appearing and when it started
- 02
Missing or displaced coverings seen from a safe position
- 03
Changes following wind or heavy rain
The work
Find the cause before planning repair
The source of water may differ from where it shows inside. A safe assessment is needed.
- Review the affected roof area and junctions
- Discuss immediate concerns and safe next steps
- Plan repair work based on condition found
Next steps
For weather-related enquiries
- STEP 01
Make contact
Call with the location, symptoms and any photographs taken safely from the ground.
- STEP 02
Discuss availability
The team can confirm what response is possible.
- STEP 03
Assess and plan
A repair scope follows from condition and access requirements.
Common questions
What should I do if a roof is leaking after bad weather?
Keep clear of any unsafe area. Call to explain what has happened and ask about current availability and a safe next step.
What should I do first if water is coming in?
Keep people clear of unsafe areas and avoid going onto the roof. Call to explain where the water appears and whether there is any visible external damage.
Can the visible damp mark identify the exact leak?
Not always. Water can travel along roof materials before showing inside, so the surrounding area may need assessment.
Does 24/7 call-out mean an immediate visit?
OneWay offers 24/7 call-out contact. The team can discuss current availability and a safe next step when you call; a response time is not guaranteed.
Related services
Where we workPriority Cumbria areas
Need to discuss a leak or storm damage?
Call with the property location and what you can safely observe.