Privacy & Cookies
This policy explains how ONE WAY ROOFING LTD, trading as OneWay Roofing & Guttering, handles information submitted through this website and how website measurement and privacy choices work.
Last updated: 29 September 2026
Who handles your information
ONE WAY ROOFING LTD (Company No. 16968819), trading as OneWay Roofing & Guttering, is the business responsible for information sent through this website. The website is for people considering roofing and guttering services across Cumbria and beyond.
Information you provide and why
If you submit an enquiry, we receive the name, phone number, email address, service, property location and message you enter. You can also contact us directly by phone or email. Please share only information relevant to your enquiry.
We use this information to understand your request, respond to you, discuss possible work and keep a record of the conversation where reasonably needed. Sending an enquiry does not sign you up for marketing or grant advertising consent.
Email delivery and website services
The enquiry form sends the information you provide through Resend, our email delivery provider, to the OneWay business inbox. Resend processes the message for delivery; the website itself does not keep an enquiry database.
This site is prepared to use Vercel services. If deployed on Vercel, Vercel provides hosting infrastructure and may process technical request information needed to serve the site. The final production hosting arrangement should be confirmed before publication.
Vercel Web Analytics
Vercel Web Analytics is configured to help us understand aggregate website usage, such as page visits and traffic sources. Vercel describes this service as privacy-focused and says it does not use cookies for its website measurement. It is separate from the optional analytics choice below, which is reserved for possible future Google Analytics use.
Cookies and similar technologies
The site stores your privacy choice locally in your browser. Necessary technologies support site operation. Optional categories are off by default. Vercel Web Analytics is described separately above.
| Category | Purpose | Currently used | Future use |
|---|---|---|---|
| Necessary | Site operation and remembering your privacy preference. | A first-party local storage record for your choice; always on. | No change planned. |
| Analytics | Optional website measurement. | No optional analytics technology is loaded. | Google Analytics may be added only after the appropriate choice and a policy update. |
| Marketing | Optional advertising and conversion measurement. | No marketing technology is loaded. | Google Ads technologies may be added only after the appropriate choice and a policy update. |
Change your privacy choices
Use the Cookie settings link in the footer at any time to change your optional preferences. Rejecting optional technologies does not prevent you using the site or contacting OneWay.
How long information is kept and who receives it
Information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal or business requirements. A specific retention schedule has not yet been approved.
Information may be shared with service providers involved in delivering the website, analytics or enquiry emails, and where disclosure is required by law. We do not use form submissions to automatically add people to a marketing list.
Processing outside the UK
Some service providers may process information internationally. Where required, appropriate safeguards should be used for transfers outside the UK. The provider arrangements and safeguards are part of the business review before publication.
Your data protection rights
Depending on the circumstances, you may ask to access or correct your personal information, request deletion or restriction, object to processing, or request a portable copy. You can contact OneWay using the details below to make a request or raise a concern.
Policy updates
We may update this policy as our website services or privacy practices change. The date above shows when this version was last updated. Material changes to optional technologies will prompt a fresh privacy choice.
Contact and complaints
Contact OneWay about this policy, an enquiry or a privacy request:
info@onewayroofsltd.co.uk·07300 286711
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your information is handled. Visit the ICO website.